Accessibility Statement

Accessibility Statement for Gardeners Sipson Services

Gardeners Sipson is committed to providing an accessible and inclusive online experience for all visitors, including disabled people, older users, and those using assistive technologies. This Accessibility Statement explains the steps we take to support digital accessibility, what standards we aim to meet, and how you can contact us about any barriers you encounter.

Our Commitment to Inclusive Access

We want everyone in the Sipson area and beyond to be able to access information about our gardening services, book appointments, and make enquiries without difficulty. Whether you are using a desktop computer, tablet, mobile phone, screen reader, or alternative input device, we aim to ensure that our website is usable and understandable.

Our objective is that no user should be excluded because of disability, technology, or environment. We continue to improve the accessibility of our website and digital content over time.

Accessibility Standards and WCAG 2.1 AA

We aim to align our website with the Web Content Accessibility Guidelines version 2.1 at the AA level. These guidelines are recognised as the international standard for making web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Wherever possible, we design and test new content with these guidelines in mind, focusing on the principles that content should be perceivable, operable, understandable, and robust.

Screen Reader Support

Our website has been developed to support popular screen readers used by people with visual impairments. We aim to provide:

Clear and descriptive page titles that help you understand where you are on the site. Logical heading structures, so screen reader users can navigate quickly through sections. Informative alternative text for meaningful images, especially where pictures illustrate our gardening services in the Sipson area. Forms and interactive elements with associated labels that can be recognised by assistive technologies.

If you find any parts of the site that are not announced correctly by your screen reader, please let us know so we can review and improve them.

Keyboard Navigation

The site is designed to be navigable using a keyboard alone, without the need for a mouse or touch input. This supports users who rely on keyboard navigation, alternative keyboards, or switch devices.

We aim to ensure that:

All interactive elements, such as menus, buttons, and forms, can be reached using the Tab key. The current focus position is visible, so you can see which element is selected as you move through the page. Keyboard users can access all primary functionality, including viewing information about accessible gardening services in Sipson and submitting enquiry forms.

If any area of the site cannot be accessed using only a keyboard, we encourage you to tell us so we can address it.

Ongoing Improvements

Accessibility is an ongoing process. As we add or update content related to gardening in the Sipson area, we review it to maintain and improve accessibility. We also consider user feedback and advances in technology to guide our future changes.

Some legacy content or third party features may not yet fully meet our accessibility goals. Where this occurs, we work to provide the most accessible alternative we can and plan improvements where possible.

Contact for Accessibility Requests

We welcome feedback from all users, including disabled people and carers, about the accessibility of our website and online information about Gardeners Sipson. If you experience any difficulty using the site, encounter content that is hard to access, or need information in a different format, you can contact us with details of the issue and the page you were using.

When you contact us with an accessibility request, please include information about the device, browser, or assistive technology you were using, if you are comfortable doing so. This helps us identify the problem and work on an appropriate solution.

We review all accessibility related messages and aim to respond in a timely manner, explaining any steps we plan to take or alternative ways to access the information you need about our gardening services in Sipson.